Privacy

We respect your privacy in all that we do.

How we use your information

FACTS WHAT DOES BANCFIRST DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and transaction or loss history
  • Account balances and payment history
  • Credit history and overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons BancFirst chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does BancFirst share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No We Do Not Share
For joint marketing with other financial companies No We Do Not Share
For our affiliates’ everyday business purposes—
Information about your transactions and experiences
No We Do Not Share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We Do Not Share
For non affiliates to market to you No We Do Not Share

Questions?

Call 405-270-1000.

What we do How we do it
How does BancFirst protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Your greatest protection is that no customer information is shared by BancFirst for marketing purposes or unauthorized government request.
How does BancFirst collect my personal information? We collect personal information, for example, when you
  • Open an account or deposit money
  • Provide account information or apply for a loan
  • Show us your driver’s license
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Terms Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • BancFirst does not share with our affiliates
Non Affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • BancFirst does not share with non affiliates so they can market to you
Joint Marketing A formal agreement between non affiliated financial companies that together market financial products or services to you.
  • BancFirst does not jointly market

BancFirst Online and Mobile Banking collect location data to enable Location Services even when the app is closed or not in use. 

BancFirst uses Google Analytics, a service that uses “cookies” to track anonymous information regarding your activities on our website. This includes information about your visit including your device type, traffic source and geographic area, as well as pages visited and links clicked. Some behavioral data may be provided by Google “cookies” that shows your gender and age range. This data is used to better understand how visitors access our website and provide a better overall user experience.

We use the Facebook Pixel to track activity on our website potentially including pages visited and links clicked. This data is used to track the effectiveness of our Facebook posts and advertisements, as well as to build remarketing audiences based on actions taken on our website.

We take your privacy seriously and ensure that no personally identifying information is stored in the “cookies."

Follow this link to opt out of Google’s cookies or this link to opt out of third party cookies.

Customer Service
Outside Oklahoma
Hours of Operation
  • M-F: 7 a.m.-10 p.m.
  • Sat: 8 a.m.-10 p.m.
  • Sun: Noon-10 p.m.

Open all holidays except Easter, Thanksgiving, and Christmas.