Online Security

Protecting your information is important to us.

Here's how to protect your account and identity.

Secure your BancFirst account

Take precautions online

Financial education resources

Let's work together to secure your BancFirst accounts.

When bank employees are working with a customer over the phone, several steps must be taken to validate or authenticate the identity of the customer. To expedite the process, ask your local bank representative to set up an authentication code and register your cell phone number.

BancFirst's Debit Card Controls allow you to help safeguard your debit card from fraud by blocking authorizations, setting alerts, establishing spending limits, and controlling transaction types.

Set up mobile banking alerts and notifications on our online banking page. Alerts can notify you on low balance, large withdrawal, loan payment date and more.

We go online for everything from shopping and communicating to banking and bill paying. While the benefits of more convenient services are clear, the strategies for preventing online fraud and theft may not be as well-known. We want you to be aware of fraudulent situations so you can make informed online decisions.

Please review this FDIC-produced, special edition of the agency's quarterly FDIC Consumer News (Winter 2016) entitled, "A Bank Customer's Guide to Cybersecurity." You may access the full publication by clicking on the title. This is a brief overview of the articles and other features in this special issue.

How to protect your account:

  • Use strong user IDs and passwords that will be difficult for a hacker to guess
  • Keep your security software updated
  • Be careful where and how to connect to the Internet
  • Use auto-lock features and pin numbers
  • Have the ability to remotely remove data if a mobile device is lost or stolen
  • Use anti-malware software to protect computers from malicious software ("malware")
  • Verify the address of emails or websites
  • Beware of sites or emails that request Social Security numbers, bank account numbers and other personal details
  • Beware of social media encounters where someone asks for your passwords or access to financial accounts

The federal law and regulations require financial institutions to have programs to ensure the security and confidentiality of customer information. Banking regulators expect the institutions they supervise to have a framework for learning about emerging threats and provide guidance about the steps institutions can take to be prepared. Federal consumer laws and financial industry practices protect cybertheft victims from losses under certain circumstances. Information on this can be found within "A Bank Customer's Guide to Cybersecurity."

Mastercard's provides ID Theft protection services to its debit card holders. The service alerts when personal information, such as your Social Security number, debit card number or and email address, is known to be compromised.

Your Guide to Preventing and Managing Overdraft Fees explains options to help you prevent overdrafts.

Learn helpful ways to manage your money from the FDIC.

FDIC Money Smart -
FDIC Consumer News -
Home Ownership through Ginnie Mae and Freddie Mac 

Other Helpful Links
FDIC Electronic Deposit Insurance Estimator

Online & Mobile Banking

Manage your money anywhere, anytime with online and mobile banking.

  • Up-to-the-minute account updates
  • Transfer funds and pay bills
  • Deposit checks from your phone

Customer Service
Outside Oklahoma
Hours of Operation
  • M-F: 7 a.m.-10 p.m.
  • Sat: 8 a.m.-10 p.m.
  • Sun: Noon-10 p.m.

Open all holidays except Easter, Thanksgiving, and Christmas.