Welcome to the BancFirst Resources Center. Below you will find valuable information about such topics as online security, tips to avoid identity theft and more.
Securing Your Account through BancFirst
When bank employees are working with a customer over the phone, several steps must be taken to validate or authenticate the identity of the customer. To expedite the process, ask your local bank representative to setup an authentication code and register your cell phone number.
BancFirst's Debit Card Controls allow you to help safeguard your debit card from fraud by blocking authorizations, setting alerts, establishing spending limits, and controlling transaction types. Click here to learn more.
Setup mobile banking alerts and notifications on our online banking page. Alerts can notify you on low balance, large withdrawal, loan payment date and more.
Consumers increasingly rely on computers and the Internet for everything from shopping and communicating to banking and bill paying. While the benefits of faster and more convenient "cyber" services are clear, the strategies for preventing online fraud and theft may not be as well-known by many bank customers. BancFirst wants you to be aware of fraudulent situations so you can make informed online decisions.
We are providing you a link to an FDIC-produced, special edition of the agency's quarterly FDIC Consumer News (Winter 2016) entitled, "A Bank Customer's Guide to Cybersecurity." You may access the full publication by clicking on the title. Below is a brief overview of the articles and other features in this special issue.
Safety precautions to take before connecting to the Internet with a personal computer, laptop, smart phone or tablet
How to protect your account:
- Use of "strong" user IDs and passwords that will be hard for a hacker to guess
- Basic security measures such as security software updates
- Be careful where and how to connect to the Internet
- Use "auto lock" features and pin numbers
- Have the ability to remotely remove data if a mobile device is lost or stolen
- Use anti-malware software to protect computers from malicious software ("malware")
Tips on how to avoid identity theft online
- Verify the address of emails or websites
- Beware of sites or emails that request Social Security numbers, bank account numbers and other personal details
- Beware of social media encounters where someone asks for your passwords or access to financial accounts
What to know about the roles that banks and the government play in protecting customers
The federal law and regulations require financial institutions to have programs to ensure the security and confidentiality of customer information. Banking regulators expect the institutions they supervise to have a framework for learning about emerging threats and provide guidance about the steps institutions can take to be prepared. Federal consumer laws and financial industry practices protect cybertheft victims from losses under certain circumstances. Information on this can be found within "A Bank Customer's Guide to Cybersecurity."
BancFirst offers several short informative videos and documents to help you better protect yourself online:
- Phishing: Identify deceptive email messages.
- Identity Theft: Take the video quiz to learn how to protect your identity.
- Portable / Mobile Devices: Help keep your mobile devices safe from theft or attack by watching this video.
- Social Media: Review this video to see if you know how to protect yourself from online "friends."
- Fraud: General information about fraud.
Mastercard ID Theft Protection
Mastercard provides ID Theft protection services to Mastercard Debit Card holders. The service alerts when personal information, such as Social Security Numbers, Debit Card Numbers, and Email Addresses, is known to be compromised. The link to sign up is below.
Financial Education & Literacy
Your Guide to Preventing and Managing Overdraft Fees
This PDF document explains BancFirst options to help you prevent overdrafts.
Learn helpful ways to manage your money from the FDIC.
FDIC Money Smart - www.fdic.gov/moneysmart
FDIC Consumer News - www.fdic.gov/consumers/consumer/news