What You Need To Know About Current Commercial Scams


Urgent: Fraud Alert


The Oklahoma Bankers Association has issued a statewide Fraud Alert.

What’s Happening 

Criminals are calling employees and pretending to be the bank’s fraud department. The caller ID may even display as BancFirst (i.e. spoofing). Once the employee is engaged, the scammer will attempt to:

  • Obtain your online banking username and password, or 
  • Request remote access to the employee’s computer, or 
  • Request authorization/security codes to “verify” or “test” transaction. 

Once granted access, the scammer can create fraudulent wires or ACH transactions and quickly move funds out of your account. Recovery is often impossible. 


Your Liability 

If someone in your business provides credentials or system access that leads to fraudulent transactions, the loss will fall on the business

Never share your password or security codes. BancFirst will never:

  • Ask for your password, PIN, or verification codes 
  • Request remote access to your computer 


What To Do 

If you receive a call claiming to be BancFirst: 

  1. Hang up. 
  2. Do not share any information or codes. 
  3. Contact your nearest BancFirst location or call our Customer Service.

We are here to help answer questions or speak with your staff as needed. Thank you for your attention and partnership in protecting your business.

Customer Service
Outside Oklahoma
Hours of Operation
  • M-F: 7 a.m.-10 p.m.
  • Sat: 8 a.m.-10 p.m.
  • Sun: Noon-10 p.m.

Open all holidays except Easter, Thanksgiving, and Christmas.